This is a result of a DVSA maintenance investigation visit of an HGV operator (personal details have been removed or changed). As it often happens, the following issues have been found and will be reported to the Traffic Commissioner’s office for further actions:
- No forward planner used
- No Roller Brake Test carried out (you should do this with every other PMI)
- Items reported by PMI agent but not completed at the same repairer
- Driver detectable defects found on PMI not recorded on driver daily reports
- Drivers defect sheets are all blank, repairs are being carried out but not recorded
Contact us to get FREE assistance with your application (if you hire a TM). You will need to complete the following steps:
- Find an operating centre (which is parking for your vehicles when not in use)
- Find a maintenance provider and sign a provisional contract with them.
- Get your bank statement for the last month (see requirements)
- Publish a public notice in a local newspaper
- Create an account and fill in your application form online
- Add me as a user and I’ll fill in the Transport Manager’s section in your online application
- Pay and submit your application online
Video: How to apply for an Operator’s Licence – HGV or PSV – Freight or Passenger Vehicles
After a public inquiry, this company’s operator’s licence was revoked for non-compliance. Names and addresses have been changed. View the decision letter from the public inquiry here:
- Vehicle and trailer safety inspection reports by your maintenance company every 6-12 weeks depending on your licence.
- Driver daily walk-around inspection sheets (on paper or phone app).
- Tachograph (drivers’ hours) records on Tachomaster or other software.
If you don’t have these records by the time you receive a DVSA enforcement letter about an audit, it will impossible to produce them and your operator’s licence will be revoked.
View an example of a DVSA enforcement letter, click here:
A Transport Manager CPC is worth more than a house but you can get it for only £300 and a month of studying.
There’s currently a shortage of PSV (passenger) transport managers with CPC (Certificate of Professional Competence) in the North of England and some parts of Scotland. It only takes one month of studying and the exam costs about £200. You can get a complete self-study book for £65. Once you have your transport manager CPC, you can have up to 4 operators as clients. Even if each of them has only 1 vehicle, the pay is £350 per month for each. So at the very minimum you can expect to make 4 X £350 = £1,400 per month but in many cases it will be more. You can visit all 4 operators in a day or two. You can also automate some of the tasks and do them from home. Most of that work is done on your own schedule, when you choose to do it, and no one looks over your shoulder checking on you.
So the bottom line is:
To get a transport manager CPC, you need to study for about a month and the exam plus a book will cost you less than £300.
Then, working about 2-4 days a month on your own schedule you can make £1,400 per month or more.
Going back to the title: with £1,400 a month you can rent or pay a mortgage on a very nice house in many parts of the UK, especially in the North of England where there’s currently a shortage of transport managers with passenger CPC.
The following article explains in details how to obtain a transport manager CPC in PSV (passenger vehicles): https://info.hirett.com/how-to-obtain-a-transport-manager-passenger-psv-cpc/
Here are the current rates (see for the Standard licence, the second table from the top): https://hirett.com/rates
Once you have your transport manager CPC, contact us and we’ll refer operators to you that need a transport manager: https://info.hirett.com/contact-us/
In order to obtain your own CPC as a Transport Manager, you will need to pass an exam administered by OCR. Exams are held 4 times a year: in March, June, September, and December. It consists of 2 parts:
- Multiple Choice (2 hours 15 minutes).
- Case Studies (2 hours 15 minutes).
Most of the information related to the OCR exam is available here. There, you will find sample Multiple Choice questions under “(2) Sample assessment materials” and sample Case Study exams under “(72) Past papers, mark schemes and reports”. Answers and analysis of past Case Study exams are available under “Examiner reports”. A complete syllabus for the exam is available here.
Here’s one example (more are available here – In “Subject” select “Transport management”):
- Case Study Exam – Question Paper – March 2019
- Case Study Exam – Case Study – March 2019
- Case Study Exam – Answers and Examiner Report – March 2019
You can buy self-study materials here. That book is about 5cm thick, and it’s a stack of A4 sheets of paper printed on both sides. You are allowed to bring any paper materials to the Case Study part of the exam but not to Multiple Choice.
This book can help you in preparation for the Multiple Choice part of the exam, but it has many errors and many parts of it are badly outdated. Still, it is the only book of this type available so it’s better than nothing.
Watch our YouTube video with a multiple choice exam for HGV (but PSV has some similarities to it)
Good luck on your exam!
|Manage your commercial vehicle operator licence online:||https://www.gov.uk/manage-vehicle-operator-licence|
|Vehicle operator local authority inbox:||https://www.gov.uk/guidance/check-bus-service-registrations-as-a-council-or-transport-authority|
|Vehicle operator licensing partner self service:||https://www.gov.uk/guidance/check-vehicle-operator-licences-as-an-enforcement-body|
|Bus registration search:||https://www.gov.uk/find-local-bus-services|
|Check vehicle operator licence applications:||https://www.gov.uk/check-vehicle-operator-licence-applications|
|Lorry and bus operator search:||https://www.gov.uk/find-vehicle-operators|
If you fail to attend a DVSA seminar (if it’s a requirement of your Operator’s Licence) you may receive the following letter.
I have been requested to visit your company and carry out an enforcement visit as you have failed to attend a seminar offered to you. It is an obligation of your Operators Licence that you attend one. I will also be carrying our a DVSA systems check. I have scheduled a visit to: – The above address for 09:30 hours on Friday 4th November 2016. Please arrange for all documentation and records to be available at this address to enable me to check the systems on the attached list. Please contact me if this is not convenient.
This is a final request letter and as the visit has been requested I am obliged to inform you that failure to act upon this letter, will result in the details being notified to the Office of the Traffic Commissioner.
List of questions to be asked during an operator visit
A. Scheduling/planning of driver’s journeys/duties.
B. System for issue of print rolls and record sheets/books, return of record sheets and downloading of data from driver cards and digital tachographs.
C. Demonstrate frequent checking of record sheets/books and downloaded data (including agency drivers) by company or 3rd party
D. Evidence of action on infringements (i.e. disciplinary procedures re. warnings leading to dismissal).
E. Systems for ensuring compliance with the Working Time Directive (DfT – Road Transport Working Time Guidance).
F. Adequate storage of record sheets, downloaded data and print-outs (and reasons for print-outs), including WTD records.
G. Agency drivers.
H(i). Initial training for new recruits re. Drivers’ hours/record keeping regulations for both analogue and digital.
H(ii). Refresher training (e.g. following non-compliance of Driver’s Hours Regulations).
I. Records of Driver CPC held.
J. Driver CPC training – who provides the training.
K. Loading techniques (re. Safety and Weight Distribution) to demonstrate clear policy or procedure.
L. Hazardous goods training (if required).
M. Driver licence checks at regular periods (e.g. every 6 months).
N. Criminal records check (PSV only).
O. Plating and Testing (i.e. All test certificates available, in date and monitoring system for re-tests).
P. Insurance (i.e. All vehicles fully insured re. type of use).
Q. Vehicle Excise Licence (i.e. All vehicles licensed and system in place for ensuring renewal).
R. Tachograph/speed limiter functioning.
S. Operator licence and identity discs (see the Guide to Operators GV74 for HGVs; PSV437 for PSVs).
T. Operating Centre (see the Guide to Operators GV74 for HGVs; PSV437 for PSVs).
According to the DVSA and the Traffic Commissioner, the following records must be kept for each vehicle and each driver for a period of not less than 15 months:
- Daily walk-around vehicle inspection reports by drivers. Even if no defects are found (write “NIL”).
- Six-weekly vehicle safety inspection reports from your maintenance provider.
- Vehicle repair and parts replacement reports and receipts.
- Drivers’ hours downloaded from the tachographs.
- Accounting records for as long as HMRC require.
- Haulage contracts with your clients.
- Notices of violations, prohibitions, prosecutions, and convictions concerning the operator and the drivers.
How do I keep my records?
For record keeping procedures please see this article.